Solid Wood Ambrosia Maple Cigar Ashtray

Last updated January 30, 2023

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. We deliver in the USA and Canada.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

1- SHIPPING COST AND TAX

We do not offer free shipping.

We do not charge any membership.

We have different shipping rates for each product. The shipping cost is stated on the product page and varies between $5 and $30. Shipping cost is also displayed on the cart and checkout pages. We  offer shipping at the following rates:

Shipping Method: USPS
Duration: 7 to 10 business days
Shipping Fee: $5 to $30

All times and dates given for delivery of the products are given in good faith but are estimates only.

2- TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY

• Order Cut-Off Time: 5 PM Time zone in Rhode Island, USA (GMT-5)
• Order Handling Time: 2 – 5 days (Monday – Saturday)
• Order Transit Time: 7 – 10 days (Monday – Saturday)

3- DELIVERY TERMS

We use USPS to deliver the products.

4-Who is responsible for the cost of the return shipping?
If you receive an incorrect item, an item you did not order, or if there is some problem or fault with the item, we will cover the cost of return postage. If the item is no longer required by you, you don’t like it, or you have any other problem that is not related to our service or the product, then you will need to pay for postage and return charges.

5- CHANGE OF ADDRESS

We cannot change the delivery address once the ordered product is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@dnpca.store or Call Us at +1774-238-8946 

6- CANCELLATIONS

If you change your mind before you receive your order, We are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

7- DAMAGED PARCELS IN TRANSIT

If you find a parcel damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

8- DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

• United States
• Canada

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

9- WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

10- QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://dnpca.store/refund-policy/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 774-238-8946
Email: support@dnpca.store
Address: 78 Waite Ave, Cranston, RI, 02905

Last updated January 30, 2023

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@dnpca.store please note that returns will need to be sent to the following address: 78 Waite Ave, Cranston, RI, 02905

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@dnpca.store

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive an incorrect item, an item you did not order, or if there is some problem or fault with the item, we will cover the cost of return postage.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Who is responsible for the cost of the return shipping?
If you receive an incorrect item, an item you did not order, or if there is some problem or fault with the item, we will cover the cost of return postage. If the item is no longer required by you, you don’t like it, or you have any other problem that is not related to our service or the product, then you will need to pay for postage and return charges.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@dnpca.store

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 774-238-8946
Email: support@dnpca.store
Address: 78 Waite Ave, Cranston, RI, 02905

Last updated January 30, 2023

PAYMENTS
You can shop on dnpca.store with the utmost safety by choosing the PayPal as payment method.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

VERIFIED HIGH QUALITY AND SECURITY STANDARDS
Near Perfect Cigar Ashtray is proud to offer high quality and security standards to the end customers.

When you are ready to purchase your items, click the “Proceed to Checkout” button. Please login if you have an account with us. If you do not already have an account, you will be encouraged to create one, or you can checkout as a guest.

The total amount of items and shipping will be displayed on your payment screen. Please add your payment method and billing address. Dnpca.store accepts following payment method.

PAYMENT METHODS
We accept PayPal as a payment method, and if you don’t have PayPal, you can pay with your credit or debit card on the PayPal pop-up screen. You can use the following credit or debit cards on PayPal payments:

• Visa Card
• Master Card
• American Express
• Discover
• Paypal

PAYPAL
Near Perfect Cigar Ashtray accepts Paypal. In the purchase process select PayPal among the payment methods to be automatically transferred to the PayPal website. If you are already a PayPal customer, simply log in with your username and password and confirm the payment. If you don’t have a PayPal account, you can quickly open one and confirm the payment.

How do I know my payment transaction is secure?

We ensure that every credit or debit card transaction occurs within a secure environment. The payment system is powered by PayPal, and the payment system has SSL encryption. You can confirm the transaction is secure if you see a key lock at the bottom of your browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our PayPal account. We can rest assured that with each purchase, your credit card or bank account information will be secure.

For further inquiries:

Phone: 774-238-8946
Email: support@dnpca.store
Address: 78 Waite Ave, Cranston, RI, 02905